Questions? FAQ

PRODUCT DELIVERY, RETURN & EXCHANGE

DELIVERY

How long does it take?
Self collection is available at Savor Head Office – 362 Upper Paya Lebar Road #05-08 Da Jin Factory Singapore 534963
Kindly make appointment first from Monday to Friday, 9am to 6pm and bring along any document for redemption.

For delivery within Singapore
Local courier – 1 to 3 working days

Do you ship to overseas?
Yes we do, minimum quantity is required and additional shipping charges will apply for countries outside Singapore.

RETURN & EXCHANGE

Can I return items?
Upon confirmation and receipt of delivered items, you are not eligible for an exchange. Do send us the defective product picture, we will try our best to resolve.

Who do I contact for assistance?
You may contact our customer service centre at +65 6803 8625 / 9227 3050 or email us at enquiry@savorgroups.com. Please quote your name, company (if any), order number and subject for your matter.